Our Process — Maternal by Sentido

The Maternal by Sentido Breast Pump Process

Our Simple 5 Step Process:

Our job is to make the process of receiving a breast pump through insurance as easy as possible for you. Here is how our process works:

Step 1: Complete the Insurance Eligibility Form

Easily fill out our Insurance Eligibility Form. Make sure to include your full insurance member ID, including any prefix characters. This helps us quickly verify your eligibility.

If you include your doctor’s phone number on the form, we'll reach out to their office directly.

For your convenience, we offer an option to upload a copy of your insurance card. This ensures that we have all the necessary details to process your request smoothly.

Step 2: Insurance Verification

Our maternal care team will review your insurance and eligibility, confirming the breast pumps your insurance covers.

Step 3: Prescription Request

Next, we'll contact your provider to request a prescription for a breast pump on your behalf. Before we can order your breast pump, we must have your prescription.

If you have an upcoming appointment, you can download our breast pump prescription form to bring with you. After your doctor signs it, simply upload the signed copy to our website, and we’ll be notified immediately to move forward with your order.

Step 4: Order and Delivery

Once we have worked together to choose the best breast pump that’s right for you, Maternal will place the order and ship it directly to your door. We’ll keep you updated with tracking and delivery details along the way.

Step 5: Complimentary Lactation Support

Once your pump arrives, you’re eligible to sign up for complimentary lactation support with one of our International Board-Certified Lactation Consultants.